Especially now that the way the internet and social media change so quickly, it’s hard to know just how conversation will work on-line in the coming years. But one thing remains the same: People like to be treated with respect, care and thoughtfulness on-line. Just because we live in the digital age doesn’t mean manners have become obsolete.
- Do remember that your comments and postings will follow you (long, long after they have been shared).
- Do consider your tone. Humble-bragging, outright bragging, constant complaining and endless rhetorical questions never go over well. If your Facebook has become your only place to vent, people may start to associate you and your business with that tone of voice.
- Do think before you tag or upload. Most people want to put their best foot forward on-line. Most people appreciate the chance to avoid having their reputation damaged or looking foolish. After all, for yourself too, there’s nothing worse than someone tagging you in the most unflattering photo imaginable, isn’t it? if you’re unsure. Remember that your on-line actions can affect others.
- Do ignore. If someone is being mean to you on-line or says something you totally don’t agree with, just ignore them. It is the graceful thing to do.
- Don’t over-share. There is a line that is often crossed and it’s important to remember where to draw it. No, people don’t actually care to hear about your bodily functions or sad breakup rant. Some things are better kept private.
- Most people don’t want to be flooded by updates from someone. Especially if that upload rate differs from your typical post rate.
- Don’t get too personal. Arguments, feuds and the like are best kept offline. Personal attacks not only reflect poorly on the attacker, but let’s be honest here, no one wants to see it anyway. Also, don’t take things too personally either. If someone doesn’t friend you or tweet you back right away, it probably means they haven’t been checking their account as often as you. Give them time.
The Golden Rule
Act the way you’d want to be treated. If you care about people crediting you, credit other people. If you care about being treated politely, respond them politely too. If you want to have people leave insightful comments on Facebook, do the same for them. You get the point- be the example you’d like others to follow. If you put positive, responsible energy out on all of your accounts, you’re more likely to get it back.